Privacy Policy

Last updated: October 28, 2026

1. Introduction

This Privacy Policy explains how Booking Nodex (“we”, “us”, “our”), operated by Nodex Global LLC, collects, uses, shares and protects your personal information when you visit https://bookingnodex.online, call us, email us or use our travel assistance services.

2. Information We Collect

We may collect:

• Contact details – name, email address, phone number.
• Travel details – origin, destination, dates, number of passengers, passenger names, dates of birth and passport details where required by the airline or authorities.
• Payment information – processed securely by our payment partners; we do not store full card numbers on this website.
• Communication records – call notes, emails and chat messages, kept for quality and service purposes.
• Technical data – IP address, browser type, device information, pages visited and cookies.

3. How We Use Your Information

• To respond to your enquiries and provide travel options.
• To make, change or cancel bookings on your request.
• To send booking confirmations, e-tickets, schedule changes and service updates.
• To improve our website, services and customer experience.
• To prevent fraud and comply with legal obligations.
• To send offers only where you have agreed; you may opt out at any time.

4. Sharing Your Information

We share personal information only when needed to deliver your service, including with:

• Airlines, hotels, and other travel suppliers fulfilling your booking.
• Accredited booking and ticketing partners and payment processors.
• Service providers who help us operate our website and communications.
• Government or law enforcement authorities when legally required.

We never sell your personal information.

5. Cookies

We use cookies and similar technologies to keep the website working, understand how visitors use it and, where permitted, measure advertising performance. You can control cookies through your browser settings.

6. SMS & Phone Communication

If you provide your phone number, you agree that we may contact you by call, SMS regarding your enquiry or booking. Message and data rates may apply. Reply STOP to opt out of SMS at any time or HELP for assistance. Mobile numbers and SMS consent are not shared with third parties for marketing purposes.

7. Data Security

We use reasonable technical and organisational measures, including encrypted connections (SSL), to protect your information. No method of transmission over the internet is completely secure, but we work hard to protect your data.

8. Data Retention

We keep personal information only as long as needed for the purposes described above, or as required by law, accounting or travel regulations.

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, object to processing, or withdraw consent. To make a request, contact us using the details below.

10. Children's Privacy

Our services are not directed at children under 13. Bookings for minors must be made by a parent or legal guardian.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

13. International Transfers

Your information may be stored and processed in the country where our offices and service providers operate, which may be different from your own country. Where we transfer information across borders, we rely on appropriate safeguards such as standard contractual clauses or provider certifications, and we only transfer what is needed to deliver your travel assistance.

14. Advertising, Pixels & Remarketing

Where you have consented, we and our advertising partners may use cookies, pixels and similar technologies on this website to measure campaign performance, build anonymous audiences and show you more relevant ads on other platforms. These partners process information under their own privacy policies, and you can opt out of personalised advertising through your browser settings, the Google Ads Settings page, or the opt-out links provided in our emails.

15. Do Not Track & Sale of Information

We do not sell or share personal information for cross-context behavioural advertising, and we do not knowingly sell or share the personal information of children under 16. We do not currently respond to browser “Do Not Track” signals because no common standard for honouring them has been adopted.

16. Data Breach Notification

If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority where required and inform affected individuals without undue delay, using the contact details we hold for you.

17. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the jurisdiction in which Nodex Global LLC is registered. Any dispute arising out of it shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless applicable consumer law provides otherwise.

18. Grievance Officer & Escalation

If you have a privacy concern, complaint or request (access, correction, deletion, objection or withdrawal of consent), write to our Grievance Officer at info@nodexgloballlc.com or call +1 877-479-3948. We acknowledge complaints within 2 business days and aim to resolve them within 15 business days. If you are not satisfied with our response, you may escalate the matter to the data protection or consumer authority in your jurisdiction.